How To Make Better Decisions - David Felfoldi - Taking Flight: The Entrepreneur Journey Podcast - Episode # 005
How do you learn from your mistakes?What can you do to make better decisions? Well, get out some pens and paper to jot down some great advice from this episode. Today’s guest is David Felfoldi, CEO and Founder of NPressive and Sherpa Global. David shares with Sarah about growing up around his parents who immigrated to the U.S. and influenced him into becoming a hard worker and helped him achieve success. When starting a business, you want to make effective decisions and learn from past mistakes. David Felfoldi also talks about how it is okay to make mistakes along the way just as long as you learn from them and put them toward your future work. David discusses how he learned the importance of building relationships with your customers. Please tune in to this episode! We learned so much!
Takeaways:
- When David was growing up, his parents were hard workers and influenced David into becoming a hard worker and achieve success.
- With David’s parents being immigrants, it helped him look beyond the boundaries of only starting a company in just the United States. He expanded his views to develop a team worldwide to give opportunities for others to shine.
- David gained a longtime friendship in middle school that influenced him to stay as an entrepreneur to this day. He learned that having people whom you find inspiring can help influence life-changing career paths.
- When starting a business, you want to make effective decisions and learn from past mistakes.
- With every business, it is key to have a co-pilot. Having a co-pilot to riff ideas off of and receive advice for complicated decisions can be a weight off your shoulders. David learned that not having a co-pilot made him feel very lonely. He felt there was no one he could talk to. This had a significant impact on his career.
- It is okay to make mistakes along the way just as long as you learn from them and put them toward your future work.
- David learned a valuable lesson on building relationships with customers. He lost a lot of his business but, it was not because of performance or his own team. It was because customers were leaving. The relationships that he had built, and spent a lot of time building, disappeared and were taken for granted. He then learned the importance of relationships with your customers.
- When losing a customer, identify upfront and be strategic about it. Figure out who you are going to nurture and gain as a new customer. What will that take?
- When a client signs with you, celebrate it. Send the client something in the mail to show your appreciation. Send them something every year on that signed date. It will make the client grow a closer relationship with your company.
- You never know the journey your business will go through. Always expect the unexpected.
Quote of the show:
- “I wanna make better decisions and part of that is reflecting on what worked well and what didn’t work.” (04:06)
Links:
- Twitter: https://twitter.com/felfoldi
- LinkedIn: https://www.linkedin.com/in/felfoldi/
- Website: https://npressive.com/ and https://www.sherpaglobal.com/
Ways to Tune In:
- Stitcher: https://www.stitcher.com/show/1035225
- Spotify: https://open.spotify.com/show/4e67LgZSZ0Vc2anrFzN8A1
- YouTube: https://youtu.be/fe2fPpqqDeo
- Apple Podcast: https://podcasts.apple.com/us/podcast/taking-flight-eo-atlanta-podcast/id1652695640
- Amazon Music: https://music.amazon.com/podcasts/82088400-c5a3-413c-9692-4719c8f1fd67/taking-flight-eo-atlanta-podcast
Creators and Guests
Host
Sarah Tourville
Sarah Tourville is the CEO and founder of Media Frenzy Global along with being the Communications Co-Board Chair of the Atlanta Chapter of the Entrepreneurs’ Organization and an Advisory Board Member of the Metro Atlanta Chamber.
